Frequently Asked Questions
Here are the answers to some common questions we receive:
What is your typical lead/production time?
The lead time is usually 3 days to 2 weeks, depending on the order. St. Tammany keeps common materials in stock in order to offer rush processing if needed; orders (or parts of orders) can usually be shipped out same day if necessary.
What kind of prices do you charge?
St. Tammany puts effort into getting each customer a fair price for the materials ordered. Before we are able to quote a price, we need to compile information about the order. In order to compute a price, the quantity, materials, sizes, and printing options need to be discussed. Once St. Tammany knows the specifics of the project, St. Tammany is able to figure out how much it will cost to manufacture, and then finds the best freight price from one of its many shipping partners.
I prefer a specific freight company; can I request St. Tammany to use this company to ship my materials?
Yes. St. Tammany is interested in taking care of the customer's needs in whatever way possible.
What is your minimum or maximum quantity for manufacturing?
There is no minimum or maximum quantity. While we specialize in small runs, we have extensive experience doing large volume runs, and would be happy to work with you to complete your project.
What foam thicknesses do you offer?
St. Tammany offers a variety of foam. If you know what you need, call us to verify that we have it (we'll get it if we don't have it).
I don't know what thickness I need my foam to be. What do I do?
If you aren't sure what you need, call us to discuss your available options. If you know what you need the foam to do, we can make suggestions. For Military Specifications packaging, St. Tammany is familiar with Mil-Specs as well as compliance issues; chances are good that we will know exactly what you need.
What is the pound pressure of your board or cardboard?
All board comes in different pound pressure. We customize all packaging to the customer's specifications, so if you know what you need, St. Tammany will ensure that the finished product is according to specifications.
I don't know what pound pressure I need for my packaging. What do I do?
If you aren't sure what you need, call St. Tammany today to discuss what you are trying to do, and St. Tammany can offer cost-effective solutions.
I need Military Packaging, but I don't understand these numbers and codes. What do I do?
The people at St. Tammany Box Company have been working with Mil-Specs for over 50 years combined. Call today to speak with us, and we will help you figure out exactly what you need.